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Privacy Policy

Your privacy is important to us. When you provide information to us via our web site, we protect it according to this policy. If you have any questions, please don’t hesitate to let us know.

Who Is A Typical FireKing International User?

FireKing International operates mainly in the business-to-business (B2B) fire-rated document storage. Unlike many companies and web sites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business clients and their employees.

What Information Do We Collect Online?

Unless otherwise stated in another, more specific policy on the web pages you are viewing, we collect the following types of information when you browse www.fireking.com or any other FireKing International web site:

  • Information you provide directly, such as your name or ordering information when you register or make an online order, or any chat room postings or e-mail messages you send us; The web pages your Internet browser visits when browsing our site and Aggregate data, such as the number of hits per week, per web page.

How Do We Use This Information?

FireKing International does not rent or sell customer lists to other companies. Instead, we use information collected via the web site in the following ways:

  • For information you provide directly, such as ordering information or e-mail messages, we use the information to respond to your orders and requests.
    For some registration and use data, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you access through the web site.
    For information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages.

FireKing International may use third-party storage or service-provider companies to perform some functions including the processing of data. Such companies are under a duty of confidentiality to FireKing International.
FireKing International may disclose information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law.

E-Mail Lists

FireKing International maintains e-mail lists to keep interested parties informed about our company, events, products, support, and more. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers.

Users may voluntarily request to join our mailing lists by signing up or opting in through a form on our web site. To be removed from a FireKing International e-mail list, follow the “unsubscribe” instructions on e-mails from FireKing International.

SMS Lists

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Notification Of Data Processing In The United States Of America

When you choose to submit information through the web site, FireKing International and its affiliates may transfer, process and store the information in countries in which FireKing International and its affiliates maintain offices, including the United States. The United States does not regulate data protection in the same manner as other countries, including the Member States of the European Union. Accordingly, the data that you submit to FireKing International may be transferred to, processed, or stored in countries where the data protection laws are different than those of your country of residence.

Storage And Updates To Information

You can update your contact information by contacting us with the subject line heading of “Privacy Policy Request,” or by updating the information via a web page. We may keep all information in an off-line form, for archival purposes or as otherwise required by law. Please note that if your information is removed from our databases, you may no longer be able to access certain areas of our web site requiring registration or a subscription.

Revisions And Contact Information

We constantly update the features of our web site to better serve you and all our customers, so this policy may also be revised from time to time. FireKing International may modify this policy without advance notice and any modifications are effective when they are posted here. By using our web site, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use. If you have any questions, please contact us by sending an e-mail message to us with the subject line heading of “Privacy Policy Request.”