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AuditLok XL

Operation
Audit Report | Duress Feature | User Permissions

Trouble
Alarm Sounding | Error Messages | Key Problems | Power Problems | Printing Problems

Tech Info
Alarm Wiring | Overrides | Parts List | Tech Updates

BSD Safe with AuditLok XLAuditLok XL Electronics are used on several NKL Intellisafe models. This electronic lock package is also used on select standard and custom safes of other FireKing Security Group brand names such as Gary or EXL.

Major features of the AuditLok XL include a 5000 line audit trail, control of up to 4 safe doors, choice of keyed, keyless and biometrics access, and a very easy to use human interface that does not compromise security.

PDF - BSD Lit BSD Safe Literature
PDF - AuditLok XL Installation Setup AuditLok XL Installation Setup Instructions
PDF - AuditLok XL Operator Manual AuditLok XL Operator Manual
PDF - HUP80-31 Safe Power Supply HUP80-31 Safe Power Supply
PDF - Offer: AuditLok XL Upgrade Offer Offer: AuditLok XL Upgrade Offer!
PDF Manual Drop Drawer Replacement Instructions

Printing the Audit Report

To print the audit report, download the audit to your PC using NKL AuditLok XL Download software. The software and adapter cables are available from NKL Technical Service (800.452.4655).

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Duress Feature

When

The duress feature is used to send a silent alarm during a robbery. The idea is to send a signal to the police while opening the safe that the robber does not detect.

How

When entering the PIN, add 1 to the value of the PIN. For example, if the PIN is 1234, enter a PIN of 1235 to actuate the duress alarm signal.

Note: It is strongly recommended that users avoid PINs that end with a "9". This is because adding a 1 rolls over the second digit as well, and in a duress situation it may be very difficult to enter the correct code for duress. If, for example, the PIN is 1459, the duress code would be 1460. Though only one number higher, this can be confusing under the conditions of duress.
 
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User Permission Chart

Key Overview:
    User Key 1: Cashier, Outer door access only
    User Key 2: Assistant Mgr, Outer and first inner door access
    User Key 3: Shift Mgr, Outer and first two inner doors
    User Key 4: Shift Mgr, Outer and all inner doors
    Mgr Key 5: General Manager, All doors and supervisory
    Corp Key 6: Area Manager, expanded supervisory only
    Corp Key 7: Area or Loss Prevention Manager, Advanced supervisory only
    Armor Key 8: Armored Car Override - Opens any door with valid user key
    Owner Key 9: Owner/Operator, Full opening and supervisory
    Factory Key 10: Factory Access
 

Key Level:

1 2 3 4 5 6 7 8 9 10
Open Safe Door 1 X X X X X       X  
Open Safe Door 2   X X X X       X  
Open Safe Door 3       X X       X  
Open Safe Door 4         X       X  
Display Audit       X X X X   X X
Print Audit       X X X X   X X
Get Audit via Modem         X X X   X X
Adjust DST     X X X X X   X X
Enroll Users*       X X X X   X X
Delete Users*     X X X X X   X X
Set Timelocks*           X X   X X
Set Door Delay, Access, and Warning Times*             X   X X
Armor Car Override               X    
Adjust Minutes   X X X X X X   X X
Arm/Disarm Alarm X X X X X          
Set Date & Format*                   X
Set Time & Format*                   X
Print Configuration*                   X
Initialize Audit*                   X
Set Idle Text*                   X
Configure Doors*                   X
Set Company Code*                   X
Key Life*                   X
Timelock Override*                    
Lost Key Override*                    

*These functions may be performed via override.

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Alarm Sounding

With Message "VIOLATION CLOSE DOOR"

1. Close the outer door.
2. If the door is closed, open the outer door and firmly shut it again.
3. If the problem persists establish phone contact with Technical Support (800-452-4655).
4. Disable the auxiliary door sensor using a factory override.
5. If disabling the auxiliary sensor does not correct the problem disable both sensors by override and replace the lock and sensor hardware.

With Message "BATTERY LOW" or With Screen Blanking Out

See Power Problem information.

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Error Messages

Message "ERROR, NOT A VALID KEY" Appears when Presenting Key

1. Attempt to enroll the key. If successful, the problem is solved.
2. If, when attempting to enroll, the display tells you the key is already enrolled, delete the key and try enrolling it again.
3. If, when attempting to enroll, the display tells you the key is invalid, replace the key.
4. If the key is a new key contact the Key Department; it is possible that the key programming was erased in shipping.
5. See also Key Problems.

Message "ELECTRONICS ERROR"

1. Unplug the transformer.
2. Remove the outer panel and temporarily disconnect the battery backup.
3. Reconnect the battery and transformer power.
4. If the problem persists the inner board must be replaced. If necessary to drill, replace the lock and lock cable as well.

Message "BATTERY LOW"

1. Check the transformer is plugged in.
2. Check for possible power problems.
3. The battery will power the safe for approximately 8 hours with limited access after a complete loss of ac power. When power is restored the battery will begin to recharge. While charging the message BATTERY LOW will normally be displayed and the transformer will typically be much warmer than usual.
4. If the message remains on the display for 24 hours replace the battery back.

Message "VIOLATION CLOSE DOOR"

1. Close the outer door.
2. If the door is closed, open the outer door and firmly shut it again.
3. If the problem persists establish phone contact with Technical Support (800-452-4655).
4. Disable the auxiliary door sensor using a factory override.
5. If disabling the auxiliary sensor does not correct the problem disable both sensors by override and replace the lock and sensor hardware.

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Key Problems

Key Does Not Perform Desired Function

1. Is the key of the proper level to perform the desired function? See Key Permissions.
2. If the key appears to be working in all other respects check another key of the same level. If the other key works, replace the first key. If both keys fail to work correctly with the specified function, replace the inner board.
3. Check if the safe is in timelock.

Message "ERROR, NOT A VALID KEY" Appears when Presenting Key

1. Attempt to enroll the key. If successful, the problem is solved.
2. If, when attempting to enroll, the display tells you the key is already enrolled, delete the key and try enrolling it again.
3. If, when attempting to enroll, the display tells you the key is invalid, replace the key.
4. If the key is a new key contact the Key Department; it is possible that the key programming was erased in shipping.

Present Key, but No Response from Keypad

1. Any time a key is presented to the reader the safe should beep and provide some sort of visual response.
2. If there is no display check for power problems.
3. Check that the keypad buttons respond when pressed. If not, replace the outer board.
4. If this is only a problem with one key, replace the key.
5. If there is no keypad response to any key and the display is normal and the keypad buttons respond properly, use the Lost Key Override for temporary access and replace the outer board.

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Loss of Power

Troubleshooting a Loss of Power
1. Check the transformer is plugged in to the AC outlet.
2. Check the transformer cable is plugged in at the back of the safe.
3. Check the AC outlet has power using another electrical device such as a radio.

Note: These additional steps apply to authorized service personel only:
4. If a volt-meter is available skip to Step 5. Check the transformer temperature. If it was plugged in correctly and the outlet had power, the transformer should be warm. If the transformer has a light it should be lit. If the transformer is cold or extremely hot replace the transformer. If in doubt and parts must be shipped anyway, send a transformer just in case.
5. Check transformer output voltage at the mouser connector (where the transformer cable plugs into the rear of the safe). If the output is bad, replace the transformer. If the output is good, it may be necessary to have the safe drilled open and replace the lock and the inner board. Replace other parts only if a new inner board does not solve the problem.
6. Before drilling removed the outer board and check the electrical connections to this board to ensure the problem is not simply a loose wire.

Parts Potentially Needed:

Part # Description
15000010 Transformer, SN <2000005061
15000217 Transformer, SN >2000005061
15012000 Lock, Swingbolt, LS (RH)
15013000 Lock, Swingbolt, RS (LH), Most Doors
15021807 Lock Cable
15020100 Inner Board
15020700 Communication Cable (15020702 for custom long doors only)
15020200 Outer Board

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Problems Printing the Audit

Problem: Prints only the key data and/or only one line of the audit report then stops.

Solution: When the printout gets close to the end of the "Key Data List", inner-board can hold up to 200 keys, press any button on the Keypad except escape, "ESC".

Why?: It is believed that this will slow down AuditLok XL enough for the printer buffer to catch up.

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Alarm Wiring Data

The AuditLok XL provides for duress and burglar alarm connections through a 15 pin D-Shell connector located on the back of the safe. Either alarm is switched via a SPDT relay with both normally open and normally closed contact provided. When an alarm condition is activated, the appropriate relay will switch and remain in the alarm state until a valid key and PIN are presented.

For complete diagram info CLICK HERE.

DB15 D-Shell Connector Pin-Out:

PIN Function
1 Burglar Common
2 Burglar Normal Open
3 Burglar Normal Closed
4 Duress Normal Closed
5 Duress Normal Open
6 Duress Common

Relay Specifications:

Relay contact specifications are for 30 V ac/dc, 1A, power limited circuits only.

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Overrides

In order to perform an override, the operator must be able to reach and touch the keypad while in direct phone contact with NKL Technical Support.
Call 1-800-452-4655.

Overrides may be performed to access any setup parameter. Most overrides require written authorization from corporate management. Charges may apply

TYPES OF OVERRIDES:
00 Lost Key (Simulate a key for up to 24 hours)
01 Edit Users (delete, activate, or deactivate an enrolled user)
02 Enroll User (Enroll a new keyed, keyless, or fingerprint user)
03 Date (Set the system date)
04 Time (Set the system time)
05 Idle Text (Set the name of the company to appear at idle)
06 Company Code (Set company specific code to control key access)
07 Door Configuration (Edit the door setup)
10 PIN Life (Control PIN expiration parameters)
11 Break Timelock (breaks timelock one time, must be used within 24 hours)
12 Set Delay/Timelock
(Edit time delay and timelock settings for doors)

OVERRIDE PROCEDURE (XL Version 2.41)
1. Establish telephone contact with NKL Technical Service (1.800.452.4655). Be ready to talk and press buttons at the same time. Appropriate authorization may be required.
2. Press 1 and 4 simultaneously until COMPANY and SERIAL numbers appear on the screen.
3. Make sure no asterisks (* symbol) appear on the screen yet.
4. Enter the PIN 0000.
5. Enter the USER ID 888888888 and select DONE.
6. Read to the factory technician the 9-digit safe code displayed in the lower-left portion of the display.
7. Factory technician generates a response code and reads this code to you. You enter this code as it is being read to you. Pay no attention to the screen while entering the override number.
WARNING: Once you begin entering the response code any pause of more than 7 seconds will exit you to the screen saver mode and you will have to begin again from step 1.
8. After correctly entering the last digit of the sequence the display will read FACTORY LOST KEY, PLEASE ENTER PIN. If the display reads anything different, press the arrow key in the upper right corner and repeat Step 7. If this happens twice, start over at Step 1.
9. Enter the PIN 0000.
10. Follow directions on the screen.

OVERRIDE PROCEDURE (XL Version 2.53 or higher Keyless/Bio Features)
1. Establish telephone contact with NKL Technical Service (1.800.452.4655). Be ready to talk and press buttons at the same time. Appropriate authorization may be required.
2. Press the bottom left scroll button twice. COMPANY and SERIAL numbers will appear on the screen.
3. Enter 0000.
4. Enter the USER ID 888888888 and select DONE.
5. Read to the factory technician the 9-digit safe code on the display.
6. Factory technician will generate a response code and read it to you. Enter this code as it is being read to you.
WARNING: After entering the response code any pause of more than 7 seconds will exit you to the screen saver mode and you will have to begin again from step 1.
7. After correctly entering the last digit of the sequence the display will read FACTORY LOST KEY, PLEASE ENTER PIN. If the display reads anything different start over at Step 1.
8. Enter 0000.
9. Follow directions on the screen.

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Parts List

Common Models:
Main Electronic Parts - 2008 Version (Since SP2008010094)
Part # Description
15027500 Outer Board (Display/Keypad assembly)
15027000 Inner Board
15027004 Communication Cable, Standard
15027008* Communication Cable, (custom 64" for long doors)
15027001 Power Supply Internal Cable
15027003 Printer Internal Cable
15027002 Buzzer Assembly
700463B Modular Clip Jack
18-00-0006 Rear Connector Plate
Main Electronic Parts - 2007 and Earlier Safes
Part # Description
15020200 Outer Board
15020100 Inner Board
15020700 Communication Cable, Standard
15020702* Communication Cable (custom long door)
15020350* Display Harness (custom long door)
15020320 Internal Power Supply Cable (Use with 15000346 transformer)
15020300 Internal Power Supply Cable (Old version, use with 9V transformer only)
15020900 Battery Pack, 8 Vdc (use with 9V external supply only)
15021100 Internal Printer/Piezo Cable
15020610 Alarm Cable
15021300 Piezo Alarm & Cable Assembly
*Parts used for custom applications.
Common Lock Parts
Part # Description
15011000 Inner Door Lock, Knoblock 3100 LaGard
15025901 Inner Door Lock Cable with Sensor (current, see TFB40206)
15014000 Inner Door Lock Cable without Sensor (before 2004, see TFB40206)
6997 Inner Door Knob Assembly
15016000 Outer Door Lock
15025825 Outer Door Lock Harness (current, see TFB40206)
15025827* Outer Door Lock Harness (72", left swing safes)
15021825 Outer Door Lock Harness (since 2004, see TFB40206)
15054013 Outer Door Plunger Sensor Assembly (current, see TFB40206)
15000023 Outer Door Switch Sensor (<2004, see TFB40206)
15020810* Lock Cable, Door 1 (JNB)
15021602* Lock Cable, Door 2 (JNB)
15020811* Lock Cable, Door 3 (JNB)
15021603* Lock Cable, Door 4 (JNB)
4124* Outer Door Sensor
*Parts used for custom applications.
External Parts
Part # Description
15000346 External Power Supply Transformer (current)
15000010 External Power Supply Transformer (9Vdc - NK2000005060 & Below)
15000097 Okidata Printer (2007 or older XL)
15020002 Printer Cable (External)
15007052 DB9F/DB25F Printer Adapter
Mechanical Parts - Detent Components
Part # Description
10000004 Detent (standard, right swing)
10000004L Detent (alternate, left swing)
06141004 Pin 1.5" x 3/16"
06041004 Nylon Bushing (x2)
06500003 Torsion Spring
06151002 Cotter Pin (Detent)
Mechanical Parts - Relocker Components
Part # Description
06141004 Relocker Pin 3/16" x 1.5"
06500006 Relocker Spring
700480 Relocker Plate (Standard)
700480L Relocker Plate (Left Swing)
06030007 Relocker Screw 8-32 x 1/2 Philips pan head machine
Mechanical Parts - Door Closer (forces inner door closed when outer door closes)
Part # Description
1000089 Closer Tube
06500005 Closer Spring
08001003 Closer Tip
Mechanical Parts - Boltwork Components
Part # Description
801018 L-Handle Assembly
   6201045    Chrome handle with bushing and cap
   10000196    Handle Spindle for 1/2" NKL door
   G-3240    Screw - 1/4-20 x 1/2" Ph round head
   3201093    Roll Pin - 1" x 3/16 dia.
06500004 Handle Base Spring
10000003 Handle Linkage
06041007 Handle Bushing 1/2"
10000133 E-Bolt (standard)
10000134 E-Bolt (Left Swing)
10050141 Vertical Bolt (BSD2620)
10030141 Vertical Bolt (BSD2920)
10020141 Vertical Bolt (BSD3220)
10010141 Vertical Bolt (BSD4125)
10080141 Vertical Bolt (BSD4725)
10000019 Bolt Linkage
10000001 Main Cam
06020008 Cam Washer - 1/2 x 2
06020001 Cam Washer - 1/2 x 1 3/8
06151001 Cotter Pin
700963 Bushing 11/32 ID - 1/2 OD x 3/8
06500002 Boltwork Extension Spring
06141001 Clevis Pin - Boltwork Linkage
06141002 Clevis Pin - Handle Linkage
06091006 Nut, Self Locking, Hex Jam
10000006 Detent Stop
06030022 Lock Mounting Screws 1/4-20 x 1 1/4
Mechanical Parts - Other Items
Part # Description
10030001 292020 Galvanized Dust Cover
10020001 322020 Galvanized Dust Cover
10010001 412526 Galvanized Dust Cover
10080009 472526 Galvanized Dust Cover
10000146 292020/322020 Galvanized Adjustable Shelf
10000147 412526/472526 Galvanized Adjustable Shelf
10000076 Jack Clip
10000065 Connector Plate Assembly
Misc. Older or Custom Safe Mechanical Parts
Part # Description
10000138 Relocker Pin 7/16 x 2 1999 and earlier
10000002 Relocker Plate 1999 and earlier
10000089 Door Switch Bracket <2004
10000052 Door Closure Assembly on Bolt Assembly
10000027 Hinge Assembly (qty: 2) on Hinge Assembly
06010001 Hinge Screws 5/16-18 x 1 1/4 (qty: 8) on Hinge Assembly
10000151 Hinge Shim on Hinge Assembly
06071006 Hinge Pin (qty: 2) on Hinge Assembly
10030020 Door 1: 292020 on Door Assembly
10020023 Door 1: 322020 on Door Assembly
10010025 Door 1: 412526 on Door Assembly
10080015 Door 1: 472526 on Door Assembly
06141005 Clevis Pin 1/2 x 7/8 Longon Door Assembly
06141003 Clevis Pin 5/16 x 3/4 Longon Door Assembly
06071004 Dowel Pin 1/4 x 1/2 (qty: 6) on Door Assembly
06081001 Roll Pin 3/16 x 1 on Door Assembly
06081004 Roll Pin 3/16 x 1 1/4 on Door Assembly
10000051 Inner Door on Inner Door Assembly
10000175 Hinge Assembly on Inner Door Assembly
08001012 Cable Clamp Tyton #NX-3 5/16 on Inner Door Assembly
10000176 Optional Coin Rack Assembly Optional
06141001 Clevis Pin 3/8 x 3/4 (qty: 6) Miscellaneous/Final Assembly
06020008 Cam Washer 2 OD 1/2 ID Miscellaneous/Final Assembly
06141004 SHCS 10-32 3/8 (qty: 2) Miscellaneous/Final Assembly
06030007 Screw, Relocker Bracket Ph PNHD 8-32 1/2 (qty: 2) Miscellaneous/Final Assembly
06151002 Cotter Pin 1/2 x 3/32 Miscellaneous/Final Assembly
06151001 Cotter Pin 7/64 x 3/4 (qty: 13) Miscellaneous/Final Assembly
06041004 Nylon Bushing 3/8 OD 3/16 ID x 3/8L (qty: 2) Miscellaneous/Final Assembly
06101001 Threaded Anchor Bolt 1/2-13 (qty: 4) Miscellaneous/Final Assembly
06020001 Flat Washer 1/2 ID x 1 3/8 (qty: 5) Miscellaneous/Final Assembly
06035001 Bolt, Torx Head Pan 10-32 x 1/2 (qty: 4) Miscellaneous/Final Assembly
06020006 Flat Washer (Dust Cover) 1/2 OD #10 (qty: 4) Miscellaneous/Final Assembly
06041006 Brass Bushing (qty: 6) Miscellaneous/Final Assembly
06141004 Clevis Pin (Detent) 3/16 x 1 3/8 Miscellaneous/Final Assembly
06500004 Handle Spring Miscellaneous/Final Assembly
06041007 Nylon Bushing for Cam 1/2 ID Miscellaneous/Final Assembly
06141002 Long Clevis Pin (Handle Link) Miscellaneous/Final Assembly
06131002 Keps Nut 6-32 (qty: 2) Miscellaneous/Final Assembly
06030011 PAN HD Machine Screw 6-32 (qty: 2) Miscellaneous/Final Assembly
06010006 SHCS for Switch Bracket 1/4-20 x 3/8 (qty: 2) Miscellaneous/Final Assembly
06500009 Inner Door Closure Spring Miscellaneous/Final Assembly
08001007 Shelf Clip (qty: 5) Miscellaneous/Final Assembly
06020003 Flat Washer 1/4 (qty: 2) Miscellaneous/Final Assembly
06091008 Zinc Wing Nut 1/4-20 Miscellaneous/Final Assembly

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Technical Updates

Technical Field Bulletins (TFBs) are brief documents created by FireKing Security Group to assist technical sales and service personnel. TFBs are issued to inform you of product or procedural changes. In some cases TFBs are strictly for informational purposes, but in some cases specific service information is included. To stay on top of the latest updates check here monthly.
 
Number
Product
Summary
XL
AuditLok XL now available in two versions. Standard version has no changes. "Keyless-Streaming" version allows users to be enrolled keyless (#2 key permissions) and has a constant audit data flow to the printer port for Image Vault capture.
BSD
New door sensors.
BSD
Dust cover and coin racks changed for improved production quality and efficiency.
SP2003049107
BSD & AXC
A new anti-pry flap has been added to the manual drop assembly on all "Premium" hardware intellisafe models. Since this is part of the assembly, no service part numbers have changed.
SP2003049107
BSD2620
Starting with this SN, all BSD2620 units now use the new white plunger switch mounted to a bracket on the hinge side of the door. The post which forces the inner door closed has also changed as a result, but requires no change to user operating procedures. The new outer door cable is 15025901 (includes plunger assembly) and the new inner door cable is 15025825.
SP2003049081
BSD4125
Starting with this SN, all BSD4125 Right Hand units now use the new white plunger switch mounted to a bracket on the hinge side of the door. The post which forces the inner door closed has also changed as a result, but requires no change to user operating procedures. The new outer door cable is 15025826 (includes plunger assembly) and the new inner door cable is 15025825.
SP2003049010
BSD2920
Starting with this SN, all BSD2920 units now use the new white plunger switch mounted to a bracket on the hinge side of the door. The post which forces the inner door closed has also changed as a result, but requires no change to user operating procedures. The new outer door cable is 15025901 (includes plunger assembly) and the new inner door cable is 15025825.
Dec. 2003
BSD
Different wire colors for alarm output cable. Contact NKL Technical Support if you have to wire the alarm output and the cable labels are removed.
SP2003033091
BSD
Stopped using boltwork cam 700308, began using boltwork cam 10000001 (new part is actually the original cam which matches service manual documents).
SP2003031001
BSD
Began using reversable LaGard lock on outer door (T15016000)
SP2003026001
XL
A blue or gold outer display may be replaced with a blue outer display. Never replace a blue display with a gold display. Starting with SN SP2003026001 all AuditLok XL electronics will use the blue outer board. Battery backup is no longer used and batteries should not be installed or replaced in units using the "L-Pac" power supply.
SP2003009041
BSD
New hot rolled hinge improves lifetime reliability.
SP2002020141
BSD
The is the first safe with the Mas Hamilton lock (the reversible lock bolt RH or LH T-15017000)
SP2002017073
BSD Except BSD2620
This is the first Premium XL w/o the extension cable.
NK2002005001
BSD
All Premium B-Rate safes will be checked for correct door sensor adjustment and Lagard Lock sensor working correctly.
NK2002001001
BSD
The power extension cable has been replaced with all XL and XLVs
NK2001045000
BSD
All Premium safes have a heatsink in the display board.
NK2001044XXX
BSD
All Starbucks safes, BSD2620s, will have battery backups installed.
NK2001032115
BSD
All Premium Safes will now have the Intellisafe logo on them.
NK2001032010
BSD
The is the first serial number with the gold display board (T-15025000), there was a mix of old and new boards the week before.
NK20010150XX
BSD
The Lagard 6000 series lock was installed on all safes, starting on the 10th week we were going back and fourth till the 15th week. The lock that is in the safe is on the sage inspection sheet.

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