Service

Getting service for your FireKing Security Products safes and related products is as simple as making a phone call to our Main Number where we’ll direct you to the appropriate person to address your needs. Call 800-457-2424.

Since uninterrupted cash flow is required for a healthy business, we offer a wide range of comprehensive services with representatives available whenever you need them. Included in our services is rollout planning and program management. We have the program management expertise to develop a comprehensive rollout plan and keep implementations on schedule. We offer pre-installation support and site surveys to facilitate and streamline your implementation, as well as product end-of-life programs to assure the best possible financial replacement plan is constructed.

Additionally, we offer delivery, installation and maintenance services, including preparing your site and anchoring the unit. We will also remove any old units previously installed at your site.

Many smart safes are networked, enabling two-way communications between the safe unit and the control console. In this instance, we can provide remote support for your cash management devices quickly and easily. Enjoy access to product and service specialists in this manner who can support you with software rollouts and updates, control setup, access management, troubleshooting and data retrieval or upload.

Our safes are durable, versatile and strong, but if problems do arise, please call 800-457-2424 if you have any problems with an FireKing Security Product.

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