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Testimonials/Customer Letters

On January 11, 2004 a fire raged through downtown Jeffersonville, Indiana, destroying several buildings in one of Jeffersonville's oldest blocks. One of the structures destroyed by the inferno housed Horner Novelty, a vendor of party supplies, novelties and bingo supplies. The company has three locations in the Kentuckiana region; having opened in 1970 as a bingo supply company, and the company’s administrative headquarters was located at the Jeffersonville store.

The fire was caused by an electrical malfunction in one of the junction boxes in the Horner building. Firefighters were not able to contain the blaze, which was fed by the large amount of combustibles, paper products and party supplies contained in the building. At the time of the catastrophe, most of the buildings were unoccupied and thankfully no one was injured.

Horner Novelty’s management team had the forethought to purchase a separate insurance policy for “disruption of business,” in other words; their insurers would provide them with the resources to execute on a previously developed comprehensive Disaster Recovery Plan - one which provided Horner with a blueprint for maintaining and resuming business in the wake of the disaster. As with any well thought out Disaster Recovery Plan, Horner Novelty’s included a method for the protection and preservation of Vital Records. Simply put, if Horner’s Vital Records had not survived the fire, no amount of insurance would have been adequate enough to bring the company back to its pre-fire operating level.

Horner’s approach for protection of their Vital Records included purchasing and using Fire King’s UL (Underwriters’ Laboratory) tested and fire-rated vaults, safes and filing cabinets.

The statistics support Horner’s decision to take the steps necessary to protect their Vital Records. According to figures from the National Fire Protection Association, 47 percent of all businesses that suffer a catastrophic fire cease operations inside of one year. Ninety percent of those firms whose records are destroyed are no longer in business a year later.

Horner Novelty, (due to their dedicated employees and strong customer base, along with their proactive protection of Vital Records) was happy to recently report that they were opened a temporary store, near the original location, in March 2004, and construction of the new building should be complete by September - allowing the novelty-maker to fully reopen - just in time to have a very Happy Halloween.